Centralize and manage all your operations with ease

Our intuitive, user-friendly platform brings all your daily back-office operations under one roof, transforming chaos into clarity. From ticketing officers to curators, to accountants, everyone wins with streamlined workflows, automated processes, and data-driven insights at your fingertips.

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WHY CHOOSE US

Benefits of using Direx’s Back Office Management System

1

Unified Workflows

Say goodbye to siloed tasks. Our platform unifies all your operational processes, creating a cohesive environment that fosters collaboration and accelerates productivity.
2

Automated Efficiency

Transform your routine tasks into automated processes. Let our platform handle the repetitive tasks, freeing up your team to focus on what truly matters.
3

User-Friendly Interface

No steep learning curves. Our intuitive interface ensures that every team member can easily navigate and utilize the platform, making it accessible to all, regardless of technical expertise.
4

Insightful Analytics

Track metrics, analyze trends, and gain valuable insights into your business operations, empowering you to make data-driven decisions for future success.

Manage Bookings

Bookings

Booking Management

Take control of both past and upcoming bookings, enabling seamless planning for the future. Monitor bookings from diverse channels—online, in-person, phone, and through agents—all in a single, convenient location.

Manage Payments

Payments

Payment Management

Easily track the status of customer payments in real time for a clear visualization. Unlock valuable insights into your financials, empowering effective cash flow management and vigilant monitoring of financial activities.

Manage Ticketing

Ticketing

Ticketing Management

Simplify your ticketing experience with our comprehensive platform. Create, manage, and track your ticket packages with ease. From adding images and setting prices to monitoring availability and overseeing participants, to analyzing sales data, we've got you covered.

Manage Reviews

Reviews

Review Management

Turn happy customers into brand advocates! Our one-click review tool simplifies feedback collection, amplifying your positive online reputation. More reviews on TripAdvisor, Google, and your website mean more trust, more leads, and more growth.

Manage Staff

Staff

Staff Management

Create dedicated user accounts for each staff, assigning precise permissions to match their roles. Ensure everyone has the tools and information they need to succeed, without jeopardizing security or granting unnecessary privileges.

Manage Customers

Customers

Customer Relationship Management

Consolidate information from every source – from email addresses to purchase history – and gain a comprehensive understanding of your customers. This actionable date empowers you to personalize their experiences and build stronger relationships.

Manage Communications

Communication

Communication Mangement

Effortless communication, powered by automation. Engage your visitors with personalized emails and SMS messages before, during, and after their visit—all with just a few simple clicks. Say goodbye to no or manual messaging and hello to seamless customer experiences.

Data & Analytics

Data

Data & Analytics

Unlock the essential insights necessary for informed decision-making through our comprehensive reports. Explore a detailed analysis of your business performance, including revenue trends, marketing channel effectiveness, customer demographics, and more, with our advanced analytics tools.

Unlock your business potential

Direx is the simplest way to digitise and grow your tourism business.

Speak to an expert

Unified Workflows

Automated Efficiency

User-Friendly Interface

Insightful Analytics

Booking Management

Take control of both past and upcoming bookings, enabling seamless planning for the future. Monitor bookings from diverse channels—online, in-person, phone, and through agents—all in a single, convenient location.

Payment Management

Easily track the status of customer payments in real time for a clear visualization. Unlock valuable insights into your financials, empowering effective cash flow management and vigilant monitoring of financial activities.

Ticketing Management

Simplify your ticketing experience with our comprehensive platform. Create, manage, and track your ticket packages with ease. From adding images and setting prices to monitoring availability and overseeing participants, to analyzing sales data, we've got you covered.

Review Management

Turn happy customers into brand advocates! Our one-click review tool simplifies feedback collection, amplifying your positive online reputation. More reviews on TripAdvisor, Google, and your website mean more trust, more leads, and more growth.

Staff Management

Create dedicated user accounts for each staff, assigning precise permissions to match their roles. Ensure everyone has the tools and information they need to succeed, without jeopardizing security or granting unnecessary privileges.

Customer Relationship Management

Consolidate information from every source – from email addresses to purchase history – and gain a comprehensive understanding of your customers. This actionable date empowers you to personalize their experiences and build stronger relationships.

Communication Mangement

Effortless communication, powered by automation. Engage your visitors with personalized emails and SMS messages before, during, and after their visit—all with just a few simple clicks. Say goodbye to no or manual messaging and hello to seamless customer experiences.

Data & Analytics

Unlock the essential insights necessary for informed decision-making through our comprehensive reports. Explore a detailed analysis of your business performance, including revenue trends, marketing channel effectiveness, customer demographics, and more, with our advanced analytics tools.